• Job posting

Receptionist

Qualifications:

  • Completed vocational training in the hotel industry and reception experience are an advantage but not essential
  • Strong communication skills and a service-oriented manner
  • Good proficiency in German
  • Knowledge of Micros Fidelio Suite 8 or similar is desired

Responsibilities:

  • Checking guests in and out
  • Personal and competent guest relations, as well as providing advice and proactive sales
  • Accepting and processing room reservations (by telephone, in person, and via booking portals)
  • Induction and training of apprentices and new employees at the reception
  • Close cooperation with all departments

Working Hours:

  • 5-day week
  • Early, mid-day, and late shifts

Requirements:

    • Enjoyment in interacting and connecting with people
    • Desire to learn new things and exceed expectations
    • Independent, responsible, and team-oriented way of working

We Offer:

  • Above-tariff pay
  • A permanent employment contract
  • The opportunity to gain experience for your future in an exciting and varied role and to develop further
  • E-bike leasing
  • Employee conditions with the hotel cooperation Perso Nights
  • Employee discounts at the TOP 250 Conference Hotels
  • Employee card with various benefits
  • Free use of our in-house fitness studio, Auszeit
  • All-day employee catering
  • Free parking
  • Assistance with finding accommodation
  • Individual support for further training
  • Birthday and Christmas gifts
  • Staff parties

Visit our hotel together with your family and/or friends, spend a few pleasant hours in a private setting, and let our colleagues truly spoil you for once. As an employee, you will receive the following special conditions:

20% discount on all food and drinks at Emils and KARLs, as well as in summer for BBQ on the terrace or in the vaulted cellar

10% discount on your family celebration at ARCADEON on all services.

Your Contact Person

arcadeon

David Saied

Assistent der Geschäftsleitung
  • ARCADEON / HWW Seminar- und Tagungsbetrieb GmbH
    Lennestraße 91
    58093 Hagen
Apply now →

We look forward to receiving your compelling application

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